Page 1 of 1

TFT 3320 CAP converter

Posted: Mon Mar 20, 2017 9:55 am
by grich
I know someone with a 3320 CAP converter. He says the unit appears to be polling the FEMA site just fine, but the processed alert log shows it hasn't actually processed a message since 2015! I didn't ask him how he passed the last National EAS test. :shock: Of course, he's not getting any CAP tests. He says he found a status message saying the TTS license was expired, and to call support. Since I expect there is no more support for this, has anyone else seen this kind of problem? I'm about to tell him he needs another solution.

Re: TFT 3320 CAP converter

Posted: Mon Mar 20, 2017 1:18 pm
by Deep Thought
Considering that TFT is TFTs up and there is no support for any of their stuff anymore, your advice to get something else is probably the wisest path.

Re: TFT 3320 CAP converter

Posted: Mon Mar 20, 2017 4:31 pm
by NECRAT
And sign up to receive the monthly CAP digest emails for the log file.

Re: TFT 3320 CAP converter

Posted: Mon Mar 20, 2017 7:00 pm
by kkiddkkidd
TFT now truly means "Try'n Fix This"...

Re: TFT 3320 CAP converter

Posted: Mon Mar 20, 2017 8:30 pm
by ChuckG
Call or email Darryl Parker (408) 219-5579 darryleparker(AT)comcast.net.
He's still attempting to support TFT stuff in a limited capacity.

Re: TFT 3320 CAP converter

Posted: Mon Mar 27, 2017 12:36 pm
by grich
ChuckG wrote:
Mon Mar 20, 2017 8:30 pm
Call or email Darryl Parker (408) 219-5579 darryleparker(AT)comcast.net.
He's still attempting to support TFT stuff in a limited capacity.
Thanks, Chuck...Darryl sent me the basics of setup, which I forwarded to the guy at the station. Turns out he had the geocodes (US, state, local area) in the event field in setup. Once the geocodes were in the geocode field, it started working. He called today and said the CAP test was received. Hooray!

They still need to junk it and get something new. :mrgreen: