Evertz Vistalink email alerts

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J_Xkey
Posts: 3
Joined: Mon May 12, 2014 9:54 pm

Evertz Vistalink email alerts

Post by J_Xkey » Wed Jun 18, 2014 11:16 pm

Has anyone been able to send email alerts on Vistalink? I can send a test email and have checked the tick box to enable email for the alarm I need, but no go. What I'm I missing?

VetteRacer
Posts: 2
Joined: Sat Aug 02, 2014 11:39 pm

Re: Evertz Vistalink email alerts

Post by VetteRacer » Sat Aug 02, 2014 11:42 pm

I know its been a month and a half, but did you figure it out?
Do you have the paid version of VistaLink? I was told that pay version is required for emails?
Matt

Kelly
Posts: 474
Joined: Thu Aug 21, 2008 5:32 pm
Location: Washington D.C. Area

Re: Evertz Vistalink email alerts

Post by Kelly » Sun Aug 03, 2014 6:55 pm

Vistalink devices just use SNMP messaging. Each device can send alerts to the monitoring system when they're on the same WAN or virtual network. It's been a while since I've set up a Vistalink system, but it is more than checking a box. You need to assign unique IP addresses of all the devices reporting to the monitoring system. Vistalink should then identify all the devices it can see. If it sees all the devices, then you'll need to set up the address list and what the alert rules. It takes a while to set up a monitoring system. Is this a new system to you, or an existing one that was never set up?
Skype:kellyalford Twitter: @KellyAlford

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