video problem in encoder tandberg EN5990

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Pbernard13
Posts: 2
Joined: Thu Oct 15, 2020 11:30 am

video problem in encoder tandberg EN5990

Post by Pbernard13 »

Hello everyone, I'm new on the forum. as the title says I am having problems in the video of my tandber EN5990.
the strange thing is that it does not show any alarms.
when I remove the plates and put them back, it is solved, but an hour or earlier those lines appear again at the bottom of the screen.
You know where I can get some firmware to change it and see if that software or hardware is the problem. already many graphics
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NECRAT
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Re: video problem in encoder tandberg EN5990

Post by NECRAT »

When you mention you "remove the plates and put them back on", exactly which plates do you mean?

Also if removing something then returning it back clears an issue, that points more to hardware than software.
Mike Fitzpatrick
Broadcast Engineer/Tower Photographer
Boston area.
https://www.necrat.us, https://www.scan-ne.net/

"If you don’t think you’re good, nobody else will" - Tom Laun (RIP)."
w9wi
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Re: video problem in encoder tandberg EN5990

Post by w9wi »

I suspect he's reseating the circuit boards.
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Doug Smith W9WI
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Pbernard13
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Joined: Thu Oct 15, 2020 11:30 am

Re: video problem in encoder tandberg EN5990

Post by Pbernard13 »

hello if you excuse the mistake in my translation. I mean the circuit boards
NECRAT
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Re: video problem in encoder tandberg EN5990

Post by NECRAT »

Try pulling the boards out and cleaning the connectors with DeOxIt, then reseating them.

Could be connectoritis, but I suspect it's a hardware issue.
Mike Fitzpatrick
Broadcast Engineer/Tower Photographer
Boston area.
https://www.necrat.us, https://www.scan-ne.net/

"If you don’t think you’re good, nobody else will" - Tom Laun (RIP)."
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